Our 18+ policy, player protection tools and every free UK support service in one place.
18+
Safer play
Responsible gambling
A lottery is still a form of gambling. Ours is designed to be low-stakes and fun, with most of the money going to good causes. If playing ever stops being fun, stop. Help is free, confidential and available right now.
Worried about your gambling, or someone else's?
Call the free National Gambling Helpline on 0808 8020 133 — 24 hours a day, every day. Live chat and WhatsApp at gamcare.org.uk.
Age limit and age verification
You must be 18 or over to play
The legal minimum age for a society lottery in Great Britain under the Gambling Act 2005 is 16. Because our lottery is sold online, we have chosen a stricter 18+ policy for everyone.
We ask for your date of birth on every entry.
We may ask for proof of age (passport, driving licence or Young Scot card) before paying any prize.
Entries found to be from anyone under 18 are void. Any money paid is refunded and no prize is paid.
It is an offence to invite, cause or permit a child to enter a lottery. Never buy entries for, or on behalf of, a child.
Protecting children at home
If children use your devices, use the parental controls built into your phone, tablet, computer and broadband router, and keep your payment details secure. Blocking tools such as Gamban and BetBlocker also stop young people reaching gambling sites. Young people worried about gambling can speak to Childline free on 0800 1111.
Tips for keeping it fun
Set a budget
Decide what you can afford before you play and treat it as the cost of entertainment and support for your community.
Play for fun, not profit
A lottery is never a way to make money or solve money problems.
Never chase losses
Buying more entries to "win back" what you have spent is a warning sign.
Never borrow to play
Do not use credit, loans or money meant for bills, rent or food.
Take breaks
You can pause your entry at any time. Missing a draw is fine.
Talk to someone
If you feel low, stressed or anxious, gambling will not help. Talking will.
Warning signs
Gambling may be causing you harm if you:
spend more money or time on gambling than you intended
feel you need to gamble with larger amounts to get the same excitement
go back to try to win back money you have lost
borrow money or sell things to gamble
feel guilty, anxious or irritable about your gambling
hide your gambling from family or friends
have arguments about money or gambling
find gambling affects your sleep, work, health or relationships
If any of these sound familiar, take the free, confidential self-assessment at gambleaware.org or call 0808 8020 133.
Our player protection tools
Spending limit
Every player is limited to a maximum of 5 entries per draw (£5 per week). You can ask us to set a lower personal limit at any time.
Take a break
Pause your entries for 1 week up to 6 months. Email or phone us and we will confirm the pause in writing. We will not contact you to restart.
Self-exclusion
Exclude yourself from our lottery for a minimum of 6 months and up to 5 years. We close all your entries, refund any unused weeks, remove you from all marketing and will not accept new entries from you during the exclusion. It cannot be reversed early.
Cancel any time
You can stop playing whenever you like, with no penalty. Any weeks you have paid for but not yet played are refunded on request.
To use any of these tools, email [email protected] or phone 0141 944 7276. Our lottery is small and run by a local charity, so it is not covered by GAMSTOP — please contact us directly to exclude yourself from it.
Blocking software and payment blocks
Gamban — Blocks gambling websites and apps on all your devices. gamban.com
BetBlocker — Free, charity-run blocking software for phones and computers. betblocker.org
GAMSTOP — Free self-exclusion from online gambling companies licensed in Great Britain. gamstop.co.uk
Bank gambling blocks — Most UK banks and card providers let you block gambling payments in their app. Check your banking app or call your bank.
Free gambling support in the UK
National Gambling Helpline (GamCare)
Great Britain, 24/7
Free, confidential advice for anyone affected by gambling, including family and friends. Open 24 hours a day, 365 days a year, by phone, live chat and WhatsApp. Interpreters available in over 200 languages.
Free gambling counselling across Scotland, in partnership with GamCare. One-to-one, group, couples and family support by phone, video or face to face. Based in Paisley, close to Glasgow.
Free, confidential NHS 24 phone and webchat service for anyone in Scotland aged 16 or over feeling low, anxious or depressed. Mon–Thu 6pm–2am, Fri 6pm to Mon 6am.
If you or someone else is in immediate danger, call 999.
Regulation and complaints
This lottery is promoted by Drumchapel & District Sports Centre (Scottish Charity SC050353) as a small society lottery under Schedule 11 of the Gambling Act 2005, registered with Glasgow City Council Licensing. Proceeds of each draw stay within the legal limits for small society lotteries (£20,000 per draw and £250,000 per calendar year), and at least 20% of every draw's proceeds goes directly to the charity — in practice 50%.
If you have a complaint, contact us first and we will respond within 10 working days. If you are not satisfied, you can contact Glasgow City Council Licensing or the Gambling Commission. Concerns about the charity itself can be raised with the Scottish Charity Regulator (OSCR).